Employment Opportunities

STREET LEVEL HEALTH PROJECT

Title: Mutual Aid Coordinator
Hours: 40 hours per week – Non Exempt Position
Reports to: Wellness and Prevention Manager

Organization: Street Level Health Project is an Oakland-based non-profit organization dedicated to improving the health and well-being of underserved, urban, immigrant communities in the Bay Area. We prioritize a holistic health framework that provides direct services to empower low-wage workers to access and advocate for resources that strengthen communities.

Wellness & Prevention Program
The Wellness and Prevention program provides health navigation and referral services to uninsured and underserved immigrants in the Bay Area. The program does so by operating an agency hotline to connect community members to the corresponding department and service in a timely manner. Select appointments are offered to clients with specific needs. It also works alongside our Mutual Aid Program and includes the weekly distribution of fresh fruits and vegetables to single adults and families in the surrounding neighborhood.

Mutual Aid Program
The mutual aid program provides weekly distribution of fresh fruits and vegetables, hot and nutritious meals to single adults and families in the surrounding neighborhood. Items are distributed during distribution days and special events. The mutual aid program also provides hot breakfast once a week to day laborers seeking jobs at various stops in the Oakland area. Personal protective equipment (PPE), diapers, and other aid is also provided to the community as it becomes available to the organization. Community resource and public program referrals are completed in collaboration with the Wellness and Prevention Program.

Mutual Aid Responsibilities: 45%

Schedule appointment with Alameda Food Bank for fresh produce pick up.
Order hot meals for food distribution days with the mutual program.
Coordinate with team members to pick up fresh produce and hot meals from multiple vendors.
In collaboration, sort through fresh produce as it arrives.
Coordinate purchases or donations of resources such as masks, diapers, hand sanitizer, etc. and oversee the distribution of items.
Ensure all check stubs, receipts and invoices of purchases made are submitted on time for grant reporting.
Generate reports for Food bank, and other mutual aid related grants and invoicing with Salesforce data as needed.
Ensure recording and tracking of participant information, during food distribution via Salesforce.
Track and enter food purchases for food distribution for monthly grant invoicing.
Create recipes to share with the community during food distribution based on the produce being distributed.

Health Navigator Responsibilities: 45%

Serve as a liaison to agencies across service sectors to ensure access for clients, including site visits to area agencies to nurture referral relationships.
Provide weekly outreach in collaboration with the Wellness and Prevention program.
Support with community hotline calls and respond to queries regarding the mutual aid program.
Periodic assistance answering Street Level’s hotline as a phone operator; send referrals to appropriate staff members for follow-up.
Assist in speaking with community members during drop-in visits.
Participate in weekly W&P team meetings.

Administration Support: 10%

Coordinate with other team members on the use of company property to accomplish primary responsibilities.
Train and support food distribution community health workers and volunteers in assisting the mutual aid program.
Facilitate weekly program meetings with staff to ensure clear and consistent communication.
Ensure distribution procedures are followed during weekly foodbank, facilitate annual site visit, and attend Alameda County Food Bank meetings as calendared, attend food justice meetings and coordinate meetings as needed.
Collaborate on conflict resolution with staff, community health workers, volunteers and community members.
Assist Office Manager with screening potential mutual aid volunteers.
Attend and participate in weekly staff meetings and monthly program meetings.
Help with organizational events as needed (e.g. community events, volunteer recruitment fairs, quarterly outreach and health screenings in conjunction with HAP, IRE and W&P. etc).

Required Skills and Qualifications:

Spanish-English bilingual, both spoken and written.
Strong communication skills, including facilitation, conflict resolution and writing skills.
Strong teamwork skills and desire to work collaboratively.
Able to multi-task with flexibility, responsiveness, clear boundaries and excellent time management.
Able to lift 15 – 20lbs regularly and occasionally lift up to 50lbs in a team lift.
Experience with recruitment and outreach in a wide variety of sites including: schools, community events, churches/faith communities and health systems.
Independent, self-motivated, organized and able to meet deadlines.
Microsoft Word, Microsoft Excel, Google Docs and basic computer skills.
Valid Driver’s license

Skills and Experience Preferred:

Experience with basic case management, peer based counseling, or direct client advocacy.
Strong interest in social justice, social welfare, mental health, food justice, and peer education.
Experience working with high-risk, marginalized clients at the intersection of system barriers.
Knowledge of issues specifically affecting day laborers and newly arrived immigrants.
Connection with local organizations for volunteer recruitment.
Additional language capacities are a plus: such as Mongolian and Mam.
Knowledge of service agencies in Alameda County and existing relationships with Oakland service providers.

Salary and Benefits: This position is full time at $25/hr. Full Benefits (vision, dental, health) accrual of 10 of vacation/sick per year, and an addition of 2 weeks paid time off during December closure (after a year of employment).

Street Level Health Project (SLHP) is an equal opportunity and affirmative action employer, and does not discriminate on the basis of race, color, religion, sex, sexual orientation, ancestry, national origin, marital status, age, disability, gender, identity, HIV status and any other characteristic protected by local, state, or federal law, in any of its relationships with employees or employment applicants.

How to Apply: Please submit a cover letter detailing related experience and resume to jobs@streetlevelhealthproject.org. Note job title in the email subject. This position will remain open until filled.

OWC Day Laborer Employment Advocate

STREET LEVEL HEALTH PROJECT

Title: OWC Day Laborer Employment Advocate
Hours: 40 hours per week – Non – Exempt
Reports to: Immigrant Rights and Empowerment Program Manager

Immigrant Rights Empowerment: The immigrant rights and empowerment program connects with day laborers and low-wage workers to effect change and transformation. It focuses on access to economic opportunities, education of immigrant rights and worker protections, and fosters an environment of collective power and belonging.

Additionally, the Immigrant Rights program fosters community through the Oakland Workers’ Collective. The Oakland Workers’ Collective (OWC) began in March 2012, and is a worker-driven collective committed to using a popular education model to inform workers about their rights, create a safe pace for skill building, and support day laborers in connecting with employers in which it serves as a vehicle for economic self sufficiency. Its members also partner with allied organizations to advocate and advance policies that protect low wage immigrant workers. The OWC provides:

Occupational health and workers rights training that inform workers about their rights to support healthy and safe work environments.
Leadership development and grassroots organizing skills that empower workers to be active participants in impacting policies that directly affect the lives of day laborers.
Provides job referrals to link workers with short term employment opportunities and advancing safe, just, and dignified economic opportunities.
Culturally relevant activities that support community building and allyship across race, gender, age, sexuality, and religion.
Please see http://streetlevelhealthproject.org and www.oaklanddaylabor.com for more information.

Job Description:

The OWC Day Laborer Employment Advocate will collaborate with the IRE Program Manager to connect employers with OWC members; conduct job intakes; as well as outreach to potential employers which can include: door-to-door leafleting, community events, and other strategies to increase job opportunities for workers. The coordinator will also be responsible for supporting creation and vision of alternatives for day laborers who previously looked for work on street corners to find work in a more safe, dignified, and organized environment.

Job Referral Coordination and Placement (80%)

Managing the OWC job portal and daily phone (Mon-Friday phone line) requests to match OWC members to job opportunities
Follow up with and implement OWC member manual agreements manual and organization agreements to continue building and maintaining relationships with day laborers and all OWC members. This includes implementing placement guidelines to ensure equitable distribution of placements among OWC members.
Support OWC members and troubleshoot conflict as needed between employers and OWC members to ensure positive placements and repeat clients.
Document conflicts, incidents, and member issues as they arise at the day laborer corners and with OWC jobs and activities.
Cultivate an employer base to improve the job referral process and increase client satisfaction. May include but not limited to: conducting outreach activities such as flier distribution, social media posts, job search, business visits and others as needed.
Assist Program Manager in nurturing leadership development with OWC program by promoting and encouraging civic participation and democratic decision-making practices with the day laborers, and center’s committee
Outreach Activities:
- With the IRE team, conduct outreach and education in regards health and social resources with hard-to-reach populations, including the Mam community.
- Support street outreach at the gathering stops and invite them to use SLHP services centers’ services and build solidarity and trust with day laborers
- Making 1-1 connections and collecting information for follow up conversations and referrals
Program Support:
- With the IRE team, contribute towards the creation of OWC meeting agenda and facilitation.

Administrative Responsibilities (10%)

Maintain weekly records of job placements and issues. Keep job referral data sheets updated with workers’ and employers information, job referral data, feedback, worker’s job performance, outreach, and other information as needed for grant purposes.
Coordinate OWC volunteers and delegating tasks as needed.
Assist potential OWC members with drop-in and scheduled new member intake meetings and be available to meet with workers as needed to give support to members participating in the program.

General Organizational Support (10%)

Support occasional organizational events and advocacy efforts (such as annual holiday events and other social events).
Collaborate with other program staff to ensure documentation of referrals between departments.
Attend weekly staff and program meetings and any other external meetings representing the organization as needed.
Perform other duties as assigned

Skills and Experience Required:

Must be fluent in English and Spanish, with strong written and oral communication skills. Mam speakers are highly encouraged to apply.
Experience working with Immigrant and Day Laborers; Commitment to immigrant rights and social justice
Knowledge of Microsoft office, Google Suite, Social Media; Salesforce experience preferred.
Demonstrate ability to work independently in a fast-paced environment.
Ability to prioritize tasks and work well under pressure.
Strong teamwork and organizational skills
A valid California driver’s license, and good driving record
At least two years of customer service, call center, or hiring hall experience
Basic knowledge of trade skills or desire to learn (ex. construction, gardening, moving, painting, etc.) to better understand employers that call for a specific type of job.
Skilled in group facilitation, conflict resolution, community outreach, with a demonstrated ability to interact with diverse populations including staff, clients, business leaders, community partners, and funders.

Salary and Benefits: This position is full time at a base rate of $23/hr , however the rate can be reviewed for highly qualified candidates. Full Benefits (vision, dental, health) accrual of 10 days of vacation/sick per year, and an addition of 10 days paid time off during December closure (after a year of employment).

How to Apply: Please submit a cover letter detailing related experience and a resume to jobs@streetlevelhealthproject.org. Note job title in the email subject. This position will remain open until filled.

Outreach and Recovery Coalition Program Manager

STREET LEVEL HEALTH PROJECT

Title: Outreach and Recovery Coalition Program Manager
Hours: 40 hours per week – Exempt Position

Outreach Program: In collaboration with Alameda County Health Care Services agency, SLHP has been tasked with providing targeted community outreach and health education to residents of Frutivale and surrounding zip codes, primarily with newly immigrated, low wage workers, day laborers with an emphasis on the Mam community. SLHP will coordinate with ACPHD and coalition members on developing and disseminating public health messages for the target population focused on COVID-19 containment strategies such as masking requirements, contact tracing, and testing. SLHP will also be responsible for disseminating messages through a variety of platforms including, but not limited to, social media, physical collateral, health education events. With the help of the executive management, SLHP will lead efforts within the coalition by facilitating meetings, providing agency support and assisting with conflict resolution. The coalition is also tasked with providing vaccines and testing via mobile service events.

Position Summary: The Coalition Program Manager will work closely with Street Level Health staff and employees along with Coalition members. The Program Manager will provide administrative support to Coalition members via facilitation, coordination of program related events and reporting (meetings, interpretation and coalition activities). In addition, the program manager will ensure program activities are operating smoothly and follow-up with coalition members to meet deliverables program and reporting deadlines as needed.

Coalition and Event Management

The primary role of the program manager is to coordinate coalition collaboration efforts, as well as SLHP’s Covid response activities with the Outreach and Recovery Coordinator. This would include and is not limited to:
- Calendering and facilitation of weekly coalition meetings
- Management of vaccine event and outreach schedule
- Monthly data collection from coalition partners to be submitted to the County grant manager
- Oversee adherence of outcomes, measures and deliverables with identified contacts within each coalition organization.
- Budget adherence of line items as identified by the Associate Director.
- Schedule one-on-one meetings with partner organizations as needed.
- Support with conflict resolution.

Program Management

Responsibility of day to day supervision of the covid team staff, as well as schedule and time card approval.
Develop professional and soft skill development within the covid team (i.e. employees, volunteers).

Program Administration

With the assistance of the Covid outreach coordinator and staff, create and implement outreach plans and schedules, vaccine events and advocacy efforts.
Collaborate with the Executive Director and Associate Director in advocating for community identified needs at the city and county level.
Attend advocacy meetings with appropriate partners as a representative of SLHP and the Coalition, partnerships may include the Public Health Department, FQHCs or County of Alameda Departments.

Organizational Support

Attend and participate in weekly staff meetings and monthly program meetings.
Help with organizational events as needed (e.g. community events, volunteer recruitment fairs, quarterly outreach and health screenings in conjunction with HAP, IRE and W&P. etc).
Participate in organizational visioning, planning, decision-making (e.g. strategic planning process).

Required Skills and Qualifications:

This position requires bilingual fluency in Spanish and English, with strong oral and written communication skills.
Minimum 3 years of experience providing services and advocating for low-income undocumented immigrants, trauma impacted, limited literacy, substance addicted communities.
Minimum of 2 years of staff supervision and program management experience
Excellent communication, mediation and group discussion skills.
Flexibility, adaptability and creative problem-solving approach.
Strong desire and ability to work collaboratively.
High level of self-direction, with an ability to multitask and prioritize demands effectively and quickly.
Proficiency with Microsoft Office and Google Suite.
Knowledge of Alameda County resources, community organizations, and health systems.

Skills and Experience Preferred:

Trilingual Mam, Spanish and English fluency is preferred but not required.
Expertise in Microsoft Excel, SPSS, EMR systems is highly desired.
Experience in non-traditional and open community center work settings.
Experience with Salesforce database management, data analysis and reporting.

Salary and Benefits: This is a full time , exempt position, the base compensation rate for this position is $56,160/yr. Full Benefits (vision, dental, health) accrual of 10 days of vacation/sick per year, and an addition of 2 weeks paid time off during December closure (after a year of employment).

How to Apply: Please submit a cover letter detailing related experience and resume to jobs@streetlevelhealthproject.org. Note job title in the email subject. Applications without cover letters will not be considered. This position will remain open until filled.

Outreach and Recovery Health Literacy Support Navigator

STREET LEVEL HEALTH PROJECT

Title: Outreach and Recovery Health Literacy Support Navigator
Hours: 40 hours per week – Non Exempt Position
Reports to: Outreach and Recovery Coalition Program Manager

Health Access Program: The Health Access Program focuses on healthcare and health advocacy, and is a collaborative effort of a broad team of dedicated individuals including a medical director, community health workers, mental health counselors, a nutritionist/herbalist, interpreters, volunteer medical providers, precepting students and external partners.

Community Outreach Program: In collaboration with Alameda County Health Care Services agency, SLHP has been tasked with providing targeted community outreach and health education to residents of Frutivale and surrounding zip codes, primarily with newly immigrated, low wage workers, day laborers with an emphasis on the Mam community. SLHP will coordinate with ACPHD and coalition members on developing and disseminating public health messages for the target population focused on COVID-19 containment strategies such as masking requirements, contact tracing, and testing. SLHP will also be responsible for disseminating messages through a variety of platforms including, but not limited to, social media, physical collateral, health education events. The coalition is also tasked with providing vaccines and testing via mobile service events.

Job Responsibilities:

Support the Covid Outreach and Recovery team by:
- Creating and/or disseminating existing health literacy materials. Such as infographics, flyers, visuals, video’s, social media, phone banking scripts, etc.
- Posting and/or coordinating printing of materials for SLHP and coalition members.
- Adhering to the necessary budget line items for the program as directed.
- Track and report back health literacy data necessary for the OMH grant
HAP/Covid Health Navigation:
- With the guidance of the HAP manager, initiate and provide referrals to community members from the covid hotline and outreach.
- Follow up on referrals and ensure that the community members concerns were addressed
- Assist in updating referral resources as needed
SLHP Hotline
- Provide systems navigation by connecting community members to services and resources via a hotline.
- Ensure recording and tracking of community member information, external and internal referrals in the organizations tracking log.
- Return voicemails and messages from the main hotline and covid response hotline, as well as connecting the community to resources.
- Assist in updating resources with most recent information for referrals.

Administration Support:

Organize and file patient’s chart information
Ensure lab reports are printed and filed appropriately (scan lab into Salesforce)
Coordinate shredding of medical records and sensitive information
Attend and participate in COVID update, coalition and programming meetings, as well as OMH and organizational meetings.
Keep up to date with barriers and community feedback in order to contribute to opportunities for advocacy with systems and partners.

Organizational Support

Facilitate and participate in team and staff meetings
Help with organizational events as needed (end of year community celebration events, fundraisers, open houses, etc.)
Engage in collective organizational visioning, strategic planning, and programmatic decision-making that contributes to a culture of self-care and work/life balance.
Support development of a growing program with creativity and innovation.
Perform other duties as assigned

Required Skills and Qualifications:

Required fluent bilingual: English and Spanish in written and oral communication, trilingual (Mam) highly encouraged to apply.
Experience with the development of content creation for outreach and health education efforts in English and Spanish, as well as editing and proofreading..
Experience with editing and creation platforms such as google suite, microsoft, canva, adobe, etc. As well as social media campaign creation with platforms such as Instagram, Twitter and Facebook.
Comfortable engaging community members in discussion in both English and Spanish.
Commitment to serving, empowering, and advocating on behalf of low-income immigrants.
High level of independent work, self-direction and initiative, able to work effectively in a hybrid work environment (in office and from home).
Adaptability and creative problem-solving approach.
Ability to lift and carry a minimum of 10 lbs and up to 50 lbs with assistance.

Skills and Experienced Preferred:

Knowledge of local, community, and county resources as well as social service and health systems.
Strong interest in social justice, social welfare, mental health, food justice, and peer education.
Experience working with high-risk, marginalized clients at the intersection of system barriers.
Valid CA Drivers License and clean driving record (Record will be verified).

Salary and Benefits: This position is full time 40 hr a week, at a base pay rate of $23/hr. Full Benefits (vision, dental, health) accrual of 10 days of vacation/sick per year, and an addition of 2 weeks paid time off during December closure (after a year of employment).

Outreach and Recovery Navigator / POD Support (Part-Time)

STREET LEVEL HEALTH PROJECT

Title: Outreach and Recovery Navigator / POD Support
Hours: 20 hours per week – Non-Exempt Position – Part time

Community Outreach Program: In collaboration with Alameda County Health Care Services agency, SLHP has been tasked with providing targeted community outreach and health education to residents of Fruitvale and surrounding zip codes, primarily with newly immigrated, low wage workers, day laborers with an emphasis on the Mam community. SLHP will coordinate with ACPHD and coalition members on developing and disseminating public health messages for the target population focused on COVID-19 containment strategies such as masking requirements, contact tracing, and testing. SLHP will also be responsible for disseminating messages through a variety of platforms including, but not limited to, social media, physical collateral, health education events. The coalition is also tasked with providing vaccines and testing via mobile service events.

SLHP Operating Hours: Monday – Friday 9am to 5pm
Outreach Hours will vary to accommodate for activities as well as Vaccine Events, including, but not limited to early mornings, evenings and weekends.

Outreach Coordination

Conduct outreach and education in regards to Covid and resources with hard-to-reach populations, including the Mam community.
Conduct street outreach at the gathering stops, as well as outreach events. Connect community members to SLHP services and educate the community on safety measures and messaging in relation to the pandemic.
Assist the Outreach coordinator in organizing educational and informational material to use for health education and dissemination.
Support any calls that come through the hotline and provide referrals as needed.
Support with data collection and information gathering for reporting purposes
Attend meetings/training/webinars related to this topic as needed

POD Support

Conduct outreach leading up to and the day of Vaccine Event
Support in organizing resources for the event as well as put PPE and handout packets together
Support the day/s of the vaccine event as assigned. Activities could include, but are not limited to: line management, registration, translation, resource distribution , set up and clean up.

Administration

Collaborate with the Outreach Coordinator, Executive Director and Associate Director in advocating for community identified needs at the city and county level.
Attend County Outreach Health Education meetings and bring forth work being done by SLHP as well as participate as a thought partner with the County.

Required Skills and Qualifications:

This position requires bilingual fluency in Spanish/English with strong oral and written communication skills. Mam speaking applicants are highly encouraged
Excellent communication, mediation and group discussion skills.
Flexibility, adaptability and creative problem-solving approach.
Strong desire and ability to work collaboratively.
High level of self-direction, with an ability to multitask and prioritize demands effectively and quickly.
Experience in non-traditional and open community center work settings.

Skills and Experience Preferred:

Knowledge of Alameda County resources, community organizations, and health systems
Prior training in health education, or integrative health.
Expertise in Microsoft Excel, SPSS, EMR systems is highly desired.
Experience with Salesforce database management, data analysis and reporting.

Salary and Benefits: This position is a part time and non-exempt with a base pay of $20/hr. Vacation and sick accrual is based on hours worked, an addition of 2 weeks paid time off during December closure (after a year of employment).

How to Apply: Please send an email detailing related experience and resume to jobs@streetlevelhealthproject.org. Note job title in the email subject. This position will remain open until filled.

Employment Opportunities

STREET LEVEL HEALTH PROJECT

STREET LEVEL HEALTH PROJECT

STREET LEVEL HEALTH PROJECT

STREET LEVEL HEALTH PROJECT

STREET LEVEL HEALTH PROJECT

Street Level Health Project

Who We Are

What We Do

Get Involved