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Employment Opportunities

STREET LEVEL HEALTH PROJECT

Title: Operations Manager
Hours: 40 hours per week
Reports to: Gabriela Galicia, Executive Director

Organization
Street Level Health Project is an Oakland-based non-profit organization dedicated to improving the health and well-being of underserved immigrant communities in the Bay Area. Street Level is “a safety net of the safety net” and serves as a point of entry to accessing health and other services for those most often overlooked and neglected, namely the uninsured, underinsured, and recently arrived.

Administration
SLHP is seeking an operations manager aligned with the organization’s mission and values. This position will work collaboratively with our administrative team and organizations programs.

Primary Responsibilities
Accounting

  • Temporarily working with consultants, assisting with bookkeeping functions including AP, AR, bank deposits, monthly bank, credit card and petty cash reconciliations. This task will eventually be the full responsibility of this position.
  • Works closely with administrative team to contribute to the preparation and adherence of the organization’s annual budget.
  • Keeps records and documentation in accordance with annual audit requirements.

Human Resources

  • Temporarily working with consultants, manage timesheets and processes biweekly payroll with ADP payroll service, as well as record payroll records in the accounting system. This task will eventually be the full responsibility of this position
  • Administers employee benefits including paid time off, medical, dental and vision insurance, retirement plan, and workers’ compensation and annual employee benefits renewal process
  • Prepare and file annual 1099 forms.
  • Maintain compliance of state, federal and local employment laws and regulations by keeping the organization up to date with current information and training for employees as needed.
  • In conjunction with organizational directors, implements employment policies and procedures as noted in the agency Bylaws and employee handbook.
  • Coordinating with the Executive Directors (ED), manages the hiring process including job postings, screening of resumes, organizing candidate interviews, and new hire on-boarding and offboarding procedures and maintenance of personnel files
  • Coordinate and implement annual employee performance reviews and new employee probationary period evaluations
  • Annually review and support preparation contracts as needed for contractors with the Finance Director and ED.
  • Help promote an organizational culture that encourages top performance and high morale.

Administration

  • Prepare and ensure all legal and regulatory documents are filed, updated, and monitor compliance thereof (i.e. local government forms, tax/business registration, licenses, certificates, and membership, etc.)
  • Ensures development and maintenance of internal information sharing system and record-keeping structure and filing systems.
  • Inventory is maintained on a regular basis for office, program, marketing supplies
  • Customer service including but not limited to: Fields general organizational inquiries and visitors, answers incoming calls, handles incoming and outgoing mail.
  • Oversee office management; liaison to building maintenance staff; IT and phone support.
  • Prepare, print and mail correspondence information as needed.
  • Support improving operational management systems, processes and best practices along with administration team
  • Troubleshoot issues and work with appropriate vendor for timely resolution
  • Provides general staff support and perform other administrative tasks as assigned.

Required Qualifications

  • Bilingual in English and Spanish, strong written and verbal skills.
  • Knowledge and experience with best practices accounting processes for non-profit organizations.
  • Proficient in QuickBooks
  • Advanced Google suite skills.
  • Experience in accounting and human resources.
  • Excellent interpersonal skills, with a high level of confidentiality, discretion and professionalism
  • Effectively work in a non-structured environment that allows for agility to adapt to changes in priorities.
  • Comfort interacting with staff, clients, business leaders, community partners, and funders.
  • Ability to work independently as a team member, manage multiple projects simultaneously and meet recurring deadlines.
  • Capacity to communicate with agency leadership in a clear and timely manner.
  • Extreme attention to detail and excellent time‐management and organizational skills, including ability to plan, organize and prioritize workload
  • Excellent problem‐solving skills and the tenacity needed to achieve resolution
  • Excellent verbal and written communication skills, including use of proper grammar both in speech and in writing
  • Demonstrated commitment to diversity, integrity, and a personal approach that values all individuals and respects differences regarding race, ethnicity, age, gender identity and expression, sexual orientation, religion, ability, socio-economic circumstance, immigration status, and record of arrest or conviction.

Preferred Qualifications

  • Experience with payroll processing using ADP.

Salary and Benefits: This is a full time, exempt position, the base compensation rate for this position is $56,160/yr – $68,625.60/yr. Full Benefits (vision, dental, health) accrual of 10 days of vacation/sick per year, and an addition of 2 weeks paid time off during December closure (after a year of employment).

  • Employee Medical coverage (Kaiser) is 100% covered by the organization.
  • Additional Benefits: vision, dental, health, Roth IRA.
  • Vacation Days: Ten (10) vacation days during the first three years. Twenty (20) days between three to five years. Thirty (30) days after 5 years of employment.
  • Office Closure: One (1) week during Summer Closure. Two (2) weeks during Winter Closure after a year of employment.

To Apply: Please send a resume and cover letter to jobs@streetlevelhealthproject.org

Street Level Health Project is an equal employment opportunity employer and does not discriminate on the basis of race, color, religious creed, sex, pregnancy, gender, gender identity/expression, national origin, age, medical condition, mental or physical disability, sexual orientation, weight, linguistic characteristics (such as accent and limited English proficiency where not substantially job-related), citizenship status, HIV/AIDs status, or any other basis prohibited by law.

STREET LEVEL HEALTH PROJECT

Title: ACILEP Lead Coordinator
Hours: 40 hours, Full Time, Non Exempt Position
Reports to: Executive Director
Timeline: This position is funded through Fall 2026, extension availability TBD

Organization: Street Level Health Project (SLHP) is an Oakland-based non-profit organization dedicated to improving the health and well-being of underserved, urban, immigrant communities in the Bay Area. Street Level is “a safety net of the safety net” and serves as a point of entry to accessing health and other services for those most often overlooked and neglected, namely the uninsured, underinsured, and recently arrived.

Project Description: ACILEP-Alameda County Immigration Legal and Education Partnership (RRN Rapid Response Network) is a collaborative of five multilingual and multi diverse serving community organizations. ACILEP was one of the first rapid response networks to get activated and serves the Alameda County communities through a hotline. The hotline helps community members navigate when/if members of the community get captured into ICE custody. This includes legal support and Know Your Rights (KYR) training. Training will be conducted to audiences of various populations including but not limited to general community, CBO partners, government partners, and others. Collective coalition strategy will create and conduct outreach, verify ICE sightings, and provide referrals.

Position Summary: This key position will hold shifts on the ACILEP Hotline, conducting telephone immigration intake interviews with individuals in need of emergency immigration services. This role will be on call one day a week, ready to answer calls and troubleshoot when necessary. Coalition partners offer support and provide referrals. Additionally, this role will conduct KYR workshops and outreach in Alameda County.

Dispatching Responsibilities:

    • Dispatch the ACILEP Hotline for (1) full shift: listening to and support affected community members in a compassionate and empathetic way by answering general questions, filling out necessary intake for verification of immigration enforcement actions and/or legal intake, and provide resource navigation and referrals for other issues that caller may present within the scope of ACILEP line.
    • Work with other Hotline Manager (from a coalition partner), ACILEP attorneys, and project members on referrals and initial intake information collection as needed.
    • Use interpretation line as needed for languages to ensure language accessibility
    • Dispatch volunteers to verify ICE activity, at times this verification may be done by this position
    • Use the coalition database to collect, track and document all data for calls.

Education and Outreach Responsibilities:

    • Attend all ACILEP related meetings and training, stay in communication with the Rapid Response Teams and partnering organizations.
    • In collaboration with the ACILEP Associate, deliver community education presentations and training to 1,500 people across Alameda County.
    • In collaboration with ED, create outreach and KYR strategy and work plan to ensure organizational deliverables will meet and work plan for the ACILEP Associate is implemented
    • In collaboration with the ACILEP Associate, employ different outreach strategies to reach at least 500-1000 people across Alameda County.
    • Create and utilize all mediums to create KYR materials for outreach and presentation format dissemination.
    • Share ideas for best practices, helpful resources, and other materials that would be helpful to the project at collaborative meetings.
    • Collaborate with IRE outreach staff to ensure KYR material can be disseminated by staff to day laborers, OWC meetings, and other activities to ensure IRE organizing vision and deliverables are being met.

Administrative/General Organizational Support:

    • Regular check in with supervisor that includes support and accountability of weekly tasks, documentation, and planning of project are in line with deliverables.
    • Attend weekly SLHP staff meetings
    • Keep track of data and stories for activity and complete grant reports as requested by SLHP and lead collaborative organization
    • Prepare any other documents for funders and reports as needed.
    • Other tasks as assigned.

Required Skills and Qualifications:

  • This position requires fluency in Spanish and English, with strong oral and written communication skills.
  • CA Valid Drivers License, reliable mode of transportation, and good driving record.
  • Direct experience in social work, community organizing, crisis management or other social movements or solidarity work
  • Excellent communication, mediation and group discussion and education and outreach skills. Popular education is a plus.
  • Interpersonal skills that demonstrate the ability to interact with diverse populations including staff, clients, business leaders, community partners, and funders.
  • Flexibility, adaptability and creative problem-solving approach.
  • Attention to detail and tracking.
  • Strong desire and ability to work collaboratively.
  • Proficiency with Microsoft Office,Google Suite and Social Media.
  • Knowledge of local, state and national immigration systems. As well as knowledge of Alameda County community resources and organizations.
  • Demonstrate ability to effectively work in a non-structured environment, fast and fluid landscape and environment that requires ability to prioritize, pivot, and multitask effectively and efficiently.
  • A desire to help shape and develop a growing program.
  • Ability to have flexible hours, as some programming may take place on early mornings, weekends or evenings to accommodate community needs.
  • Demonstrated commitment to diversity, integrity, and a personal approach that values all individuals and respects differences regarding race, ethnicity, age, gender identity and expression, sexual orientation, religion, ability, socio-economic circumstance, immigration status, and record of arrest or conviction.

Skills and Experience Preferred:

  • Experience in Salesforce is highly desired.
  • Experience in non-traditional and open community center work settings.
  • Mam speakers and BIPOC are highly encouraged to apply.

Salary and Benefits: The base compensation rate for this position is $60,320 and includes a full benefit package (medical, dental, vision, accrual of vacation and sick leave). Additionally compensated time off for office closure: One (1) week during Mid-year break and about 10-12 days during Winter Closure.

To Apply: Please send a resume and cover letter to jobs@streetlevelhealthproject.org

Street Level Health Project is an equal employment opportunity employer and does not discriminate on the basis of race, color, religious creed, sex, pregnancy, gender, gender identity/expression, national origin, age, medical condition, mental or physical disability, sexual orientation, weight, linguistic characteristics (such as accent and limited English proficiency where not substantially job-related), citizenship status, HIV/AIDs status, or any other basis prohibited by law.

STREET LEVEL HEALTH PROJECT

Title: Worker Rights Organizer
Hours: 40 hours per week, Non – Exempt
Reports to: Immigrant Rights and Empowerment Program Manager

Organization
Street Level Health Project is an Oakland-based non-profit organization dedicated to improving the health and well-being of underserved, urban, immigrant communities in the Bay Area. We prioritize a holistic health framework that provides direct services to empower low-wage workers to access and advocate for resources that strengthen communities.

Immigrant Rights Empowerment
The immigrant rights and empowerment program connects with day laborers and low-wage workers to effect change and transformation. It focuses on access to economic opportunities, education of immigrant rights and worker protections, and fosters an environment of collective power and belonging. Additionally, the Immigrant Rights program fosters community through the Oakland Workers’ Collective. The Oakland Workers’ Collective (OWC) began in March 2012, and is a worker-driven collective committed to using a popular education model to inform workers about their rights, create a safe pace for skill building, and support day laborers in connecting with employers in which it serves as a vehicle for economic self-sufficiency. Its members also partner with allied organizations to advocate and advance policies that protect low-wage immigrant workers. The OWC provides:

  • Occupational health and workers rights training that inform workers about their rights to support healthy and safe work environments.
  • Leadership development and grassroots organizing skills that empower workers to be active participants in impacting policies that directly affect the lives of day laborers.
  • Provides job referrals to link workers with short term employment opportunities and advancing safe, just, and dignified economic opportunities.
  • Culturally relevant activities that support community building and allyship across race, gender, age, sexuality, and religion.
  • Please see streetlevelhealthproject.org and www.oaklanddaylabor.com for more information.

The Oakland Workers’ Collective (OWC) was launched in March 2012. OWC is a worker-driven collective committed to building community among Oakland day laborers. We provide vocational training and leadership development that informs workers of their rights, creates safe employment opportunities, advocates for policies that support immigrants, and partners with other organizations that are committed to racial justice for immigrant workers. Please see website for more information: streetlevelhealthproject.org and
www.oaklanddaylabor.com

Job Description:
This in-person position will work closely with the day laborer and low-wage worker community in Oakland. The Worker Rights organizer is responsible for the following activities in collaboration with the Immigrant Rights and Empowerment Team: fostering relationships with hundreds of day laborers at the six day laborer stops, conducting outreach and education, participating in various coalitions, managing foster existing partner relationships, and fostering new partnerships. This position will also work closely with the various coalitions, including the Minimum Wage Coalition led by Centro Legal de la Raza. Coalitions will work to ensure Oakland workers’ rights are enforced, support workers through “Know Your Rights” outreach and workshops, support in conversations with employers on wage theft issues and minimum wage violations, educate workers on the process of filing claims, connect workers to legal support, and other goals as community needs change. In addition, the worker rights organizer will work to support the Oakland Workers’ Collective activities, provide general support, help co-facilitate leadership development, and engage workers in policy advocacy to ensure workers’ rights apply to all workers regardless of status in Oakland.

Workers’ Rights Outreach and Organizing

  • Foster relationships with hundreds of day laborers at a number of day laborer stops.
  • Lead tailored outreach and organizing efforts to reach day laborers, low-wage workers, and undocumented workers.
  • Work with SLHP teams and partner agencies to identify and provide up-to-date resources and services for workers related to topics such as workers’ rights and health and safety
  • Create and implement popular education materials about workers’ rights and health and safety topics to be broadly distributed to the relevant communities (i.e. outreach settings and during day laborer program meetings)
  • Support conflict resolution between day laborers and employers to ensure positive placements and repeat clients and support conflict resolution for any other issues that may arise during outreach sessions
  • Develop and support day laborers’ mobilizing efforts in the struggle for workplace rights and safety, engage in advocacy for policy change, and support with other issues impacting day laborers at the local, state, and national levels.
  • Provide assistance to day laborers and low-wage workers in wage recovery.

Coalition Building and Partnerships

  • Attend and participate in various coalitions and partnerships that support programmatic goals and the organization’s mission and vision.
  • Foster relationships with partner organizations through coordination of monthly joint outreach efforts and effective, collaborative communication to ensure the goals and objectives of relevant grants are being met.

Oakland Workers Collective Program Support

  • Assist program manager and program staff in co-facilitating day labor member meetings
  • Support program outreach strategy and facilitate street outreach program
  • General support of worker members’ activities within the Oakland Workers Collective
  • Assist with job referral hotline as needed

Program Administration

  • Document weekly outreach activities and wage theft cases in the database.
  • Track data, activities, material, and other information as needed for grant purposes.
  • Support the IRE manager in preparing quarterly reports and other reports pertaining to this work plan as needed
  • Participate in IRE team meetings and any other meetings related to program activities
  • Attend meetings related to workers’ rights and day laborers (ex. Monthly NDLON calls, others that may be assigned or interested in)

Organizational Support

  • Provide organizational support by attending and participating in staff meetings and retreats, collaborating on decision-making, coordinating weekly department meetings, and collaborating with other program managers, staff, and leadership as needed.

Required Skills and Qualifications

  • This position requires bilingual fluency in Spanish and English, with strong oral and written communication skills.
  • CA Valid Drivers License, reliable mode of transportation, and good driving record.
  • Ability to work, communicate and connect with hundreds of day laborers and workers with various backgrounds and literacy levels.
  • Ability to work independently in a dynamic environment that is ever changing
  • Ability to work, connect and communicate with hundreds of people at one time from various backgrounds and cultures
  • Knowledge of popular education models is a plus
  • Proficient in Google Workplace, Microsoft Office, and basic computer skills.
  • High level of self-direction, with an ability to complete competing tasks effectively and in a timely manner.
  • Must be flexible, adaptable with a team oriented approach and a desire to work collaboratively with team members and other programs.
  • Strong communication skills: including facilitation, mediation and conflict resolution.
  • Flexibility and willingness to work irregular hours (some evenings, some weekends, depending on the demands of the work)

Skills and Experience Preferred

  • Knowledge of current events and issues affecting day laborers and newly arrived communities.
  • Have knowledge of local organizations to aid in the recruitment of volunteers.
  • Trilingual Mam, Spanish and English is a plus.
  • Experience in Microsoft Excel, SPSS, EMR systems and Salesforce is highly desired.
  • Experience with data management, analysis and collection.
  • Experience with community engagement, building and support.
  • Experience advocating and providing services to communities with limited literacy in Spanish and English, low-income, undocumented immigrants and communities impacted by trauma and/or substance abuse.
  • Experience with recruitment and outreach in a wide variety of settings: schools, community events, churches/faith communities and health systems.
  • Knowledge of Alameda County resources, community organizations, and health systems.
  • Knowledge of local county, state and national immigration systems.

Salary and Benefits: This position is full time at a base rate of $23/hr – $24.15/hr, however the rate can be reviewed for highly qualified candidates.

  • Employee Medical coverage (Kaiser) is 100% covered by the organization.
  • Additional Benefits: vision, dental, health, Roth IRA.
  • PTO: Thirty Five (32) days off per year which include: Ten (10) scheduled paid holidays. Vacation Days: Ten (10) vacation days during the first three years. Twenty (20) days between three to five years. Thirty (30) days after 5 years
  • Office Closure: One (1) week during Summer Closure. Two (2) weeks during Winter Closure after a year of employment.

Street Level Health Project (SLHP) is an equal opportunity and affirmative action employer, and does not discriminate on the basis of race, color, religion, sex, sexual orientation, ancestry, national origin, marital status, age, disability, gender, identity, HIV status and any other characteristic protected by local, state, or federal law, in any of its relationships with employees or employment applicants.

How to apply: Please submit a cover letter detailing related experience and resume to jobs@streetlevelhealthproject.org. Note job title in the email subject. Applications without cover letters will not be considered. This position will remain open until filled.