Employment Opportunities

STREET LEVEL HEALTH PROJECT

Title: Wellness & Prevention Services Manager
Hours: 40 hours per week, Exempt Position
Reports to: Director of Programs

Organization
Street Level Health Project is an Oakland-based non-profit organization dedicated to improving the health and well-being of underserved, urban, immigrant communities in the Bay Area. We prioritize a holistic health framework that provides direct services to empower low-wage workers to access and advocate for resources that strengthen communities.

Street Level is a volunteer-dependent organization, with volunteers contributing thousands of hours each year providing health screenings, packing bags of fresh produce, assisting community members access basic needs and helping with our community events.

Wellness & Prevention Program
The Wellness and Prevention program at Street Level Health Project (SLHP) aims to create access to wellness for people who may otherwise be faced with significant barriers to attaining the quality healthcare they need and deserve. This program provides health navigation and referral services to uninsured and underserved
immigrants in the Bay Area. The program does so by operating an agency hotline to connect community members to the corresponding department and service in a timely manner. Select appointments are offered to clients with specific needs. It also works alongside our Mutual Aid Program and includes the weekly distribution of fresh fruits and vegetables to single adults and families in the surrounding neighborhood.

Primary Responsibilities:

Administration

• Supervise, manage, and oversee all aspects of the Wellness and Prevention Program, with the goal of connecting uninsured and underserved immigrants and the Bay Area to internal and external services, by executing program deliverables, training program staff and volunteers, reporting on program measures and data, and developing new processes for ever-changing landscapes.
• Identifying, establishing, and fostering partnerships with county, non-profit organizations, and other partners to build an extensive referral system.
• Following and staying up to date on HIPPA guidelines and regulations while ensuring guidelines are upheld by other team members with the overall goal of ensuring client confidentiality and protection.
• Training, supervising, and supporting W&P staff and volunteers in providing support to community members as described in job descriptions, while fostering professional development and a collaborative environment.
• Managing program budget in collaboration with the Director of Programs and Executive Director.

Data and Reporting

• Tracking program data, generating reports, and analyzing data with the goal of understanding the impact of our work and identifying potential opportunities for program growth.
• In collaboration with the admin team–providing data, insight, and testimonies with the goal of procuring funding for the program

Case Management & Health Navigation

• Providing individualized support and referrals to community members with intersecting barriers to service, including but not limited to recent immigrants, day laborers, low-income, and high-risk participants.
• Identifying new partnerships and resources in the community in order to provide community members with the most up-to-date information and support.
• Managing and training staff and volunteers on processes and procedures of the main hotline, creating hotline schedules and ensuring coverage as needed.
• Managing SLHP’s robust Benefit (CalFresh and MediCal) programs.

Organizational Support

• Collaborating with the HAP manager to establish systems and procedures that best support community members and does not duplicate work
• Provide organizational support by attending and participating in staff meetings and retreats, collaborating on the decision-making process, coordinating department weekly meetings, and collaborating with other program managers, staff, and leadership as needed.

Required Skills and Qualifications:

• This position requires bilingual fluency in Spanish and English, with strong oral and written communication skills.
• Proficient in Google Workplace, Microsoft Office, and basic computer skills.
• High level of self-direction, with an ability to complete competing tasks effectively and in a timely manner.
• Must be flexible, adaptable with a team oriented approach and a desire to work collaboratively with team members and other programs.
• Strong communication skills: including facilitation, mediation and conflict resolution.
• Must be able to work in a non-traditional work environment with a large quantity of community members and multitask in an independent fashion.
• Must be able to lead and work within a growing and evolving program.
• Minimum of two years of staff supervision or program management experience.
• Interpersonal skills that demonstrate the ability to interact with diverse communities: including staff, funders, business leaders, community partners and clients.

Skills and Experience Preferred:

• Knowledge of current events and issues affecting day laborers and newly arrived communities.
• Have knowledge of local organizations to aid in the recruitment of volunteers.
• Trilingual Mam, Spanish and English is a plus.
• Experience in Microsoft Excel, SPSS, EMR systems and Salesforce is highly desired.
• Experience with data management, analysis and collection.
• Experience with community engagement, building and support.
• Experience advocating and providing services to communities with limited literacy in Spanish and English, low-income, undocumented immigrants and communities impacted by trauma and/or substance abuse.
• Experience with recruitment and outreach in a wide variety of settings: schools, community events, churches/faith communities and health systems.
• Knowledge of Alameda County resources, community organizations, and health systems.
• Knowledge of local county, state and national immigration systems.

Salary and Benefits: This position is a full-time, salary rate of $52,000/yr – $56,160/yr with full benefits (vision, dental, health) and accrual of two weeks of vacation per year at time of hire. In addition, one week paid time during our mid-year break and two weeks paid time off during December closure (after a year of employment).

• Employee Medical coverage (Kaiser) is 100% covered by the organization.
• Additional Benefits: vision, dental, health, Roth IRA.
• Fifteen (15) days of compensatory time.
• PTO: Thirty Five (32) days off per year which include: Ten (10) scheduled paid holidays. Vacation Days: Ten (10) vacation days during the first three years. Twenty (20) days between three to five years. Thirty (30) days after 5 years
• Office Closure: One (1) week during Summer Closure. Two (2) weeks during Winter Closure after a year of employment.

Street Level Health Project (SLHP) is an equal opportunity and affirmative action employer, and does not discriminate on the basis of race, color, religion, sex, sexual orientation, ancestry, national origin, marital status, age, disability, gender, identity, HIV status and any other characteristic protected by local, state, or federal law, in any of its relationships with employees or employment applicants.

How to Apply: Please submit a cover letter detailing related experience and a resume to jobs@streetlevelhealthproject.org. Note job title in the email subject. This position will remain open until filled.

STREET LEVEL HEALTH PROJECT

Title: Day Laborer Worker Rights Organizer
Hours: 40 hours per week, Non – Exempt
Reports to: Immigrant Rights and Empowerment Program Manager

Organization
Street Level Health Project is an Oakland-based non-profit organization dedicated to improving the health and well-being of underserved, urban, immigrant communities in the Bay Area. We prioritize a holistic health framework that provides direct services to empower low-wage workers to access and advocate for resources that strengthen communities.

Immigrant Rights Empowerment
The immigrant rights and empowerment program connects with day laborers and low-wage workers to effect change and transformation. It focuses on access to economic opportunities, education of immigrant rights and worker protections, and fosters an environment of collective power and belonging. Additionally, the Immigrant Rights program fosters community through the Oakland Workers’ Collective. The Oakland Workers’ Collective (OWC) began in March 2012, and is a worker-driven collective committed to using a popular education model to inform workers about their rights, create a safe pace for skill building, and support day laborers in connecting with employers in which it serves as a vehicle for economic self-sufficiency. Its members also partner with allied organizations to advocate and advance policies that protect low-wage immigrant workers. The OWC provides:

• Occupational health and workers rights training that inform workers about their rights to support healthy and safe work environments.
• Leadership development and grassroots organizing skills that empower workers to be active participants in impacting policies that directly affect the lives of day laborers.
• Provides job referrals to link workers with short term employment opportunities and advancing safe, just, and dignified economic opportunities.
• Culturally relevant activities that support community building and allyship across race, gender, age, sexuality, and religion.
• Please see https://streetlevelhealthproject.org and www.oaklanddaylabor.com for more information.

The Oakland Workers’ Collective (OWC) was launched in March 2012. OWC is a worker-driven collective committed to building community among Oakland day laborers. We provide vocational training and leadership development that informs workers of their rights, creates safe employment opportunities, advocates for policies that support immigrants, and partners with other organizations that are committed to racial justice for immigrant workers. Please see website for more information: https://streetlevelhealthproject.org and
www.oaklanddaylabor.com

Job Description:
This in-person position will work closely with the day laborer and low-wage worker community in Oakland. The Worker Rights organizer is responsible for the following activities in collaboration with the Immigrant Rights and Empowerment Team: fostering relationships with hundreds of day laborers at the six day laborer stops, conducting outreach and education, participating in various coalitions, managing foster existing partner relationships, and fostering new partnerships. This position will also work closely with the various coalitions, including the Minimum Wage Coalition led by Centro Legal de la Raza. Coalitions will work to ensure Oakland workers’ rights are enforced, support workers through “Know Your Rights” outreach and workshops, support in conversations with employers on wage theft issues and minimum wage violations, educate workers on the process of filing claims, connect workers to legal support, and other goals as community needs change. In addition, the worker rights organizer will work to support the Oakland Workers’ Collective activities, provide general support, help co-facilitate leadership development, and engage workers in policy advocacy to ensure workers’ rights apply to all workers regardless of status in Oakland.

Workers’ Rights Outreach and Organizing

• Foster relationships with hundreds of day laborers at a number of day laborer stops.
• Lead tailored outreach and organizing efforts to reach day laborers, low-wage workers, and undocumented workers.
• Work with SLHP teams and partner agencies to identify and provide up-to-date resources and services for workers related to topics such as workers’ rights and health and safety
• Create and implement popular education materials about workers’ rights and health and safety topics to be broadly distributed to the relevant communities (i.e. outreach settings and during day laborer program meetings)
• Support conflict resolution between day laborers and employers to ensure positive placements and repeat clients and support conflict resolution for any other issues that may arise during outreach sessions
• Develop and support day laborers’ mobilizing efforts in the struggle for workplace rights and safety, engage in advocacy for policy change, and support with other issues impacting day laborers at the local, state, and national levels.
• Provide assistance to day laborers and low-wage workers in wage recovery.

Coalition Building and Partnerships

• Attend and participate in various coalitions and partnerships that support programmatic goals and the organization’s mission and vision.
• Foster relationships with partner organizations through coordination of monthly joint outreach efforts and effective, collaborative communication to ensure the goals and objectives of relevant grants are being met.

Oakland Workers Collective Program Support

• Assist program manager and program staff in co-facilitating day labor member meetings
• Support program outreach strategy and facilitate street outreach program
• General support of worker members’ activities within the Oakland Workers Collective
• Assist with job referral hotline as needed

Program Administration

• Document weekly outreach activities and wage theft cases in the database.
• Track data, activities, material, and other information as needed for grant purposes.
• Support the IRE manager in preparing quarterly reports and other reports pertaining to this work plan as needed
• Participate in IRE team meetings and any other meetings related to program activities
• Attend meetings related to workers’ rights and day laborers (ex. Monthly NDLON calls, others that may be assigned or interested in)

Organizational Support

• Provide organizational support by attending and participating in staff meetings and retreats, collaborating on decision-making, coordinating weekly department meetings, and collaborating with other program managers, staff, and leadership as needed.

Required Skills and Qualifications

• Ability to work, communicate and connect with hundreds of day laborers and workers with various backgrounds and literacy levels.
• Ability to work independently in a dynamic environment that is ever changing
• Ability to work, connect and communicate with hundreds of people at one time from various backgrounds and cultures
• Knowledge of popular education models is a plus
• This position requires bilingual fluency in Spanish and English, with strong oral and written communication skills.
• Proficient in Google Workplace, Microsoft Office, and basic computer skills.
• High level of self-direction, with an ability to complete competing tasks effectively and in a timely manner.
• Must be flexible, adaptable with a team oriented approach and a desire to work collaboratively with team members and other programs.
• Strong communication skills: including facilitation, mediation and conflict resolution.
• Flexibility and willingness to work irregular hours (some evenings, some weekends, depending on the demands of the work)
• A valid California driver’s license with a good driving record.

Skills and Experience Preferred

• Knowledge of current events and issues affecting day laborers and newly arrived communities.
• Have knowledge of local organizations to aid in the recruitment of volunteers.
• Trilingual Mam, Spanish and English is a plus.
• Experience in Microsoft Excel, SPSS, EMR systems and Salesforce is highly desired.
• Experience with data management, analysis and collection.
• Experience with community engagement, building and support.
• Experience advocating and providing services to communities with limited literacy in Spanish and English, low-income, undocumented immigrants and communities impacted by trauma and/or substance abuse.
• Experience with recruitment and outreach in a wide variety of settings: schools, community events, churches/faith communities and health systems.
• Knowledge of Alameda County resources, community organizations, and health systems.
• Knowledge of local county, state and national immigration systems.

Salary and Benefits: This position is full time at a base rate of $23/hr – $24.15/hr, however the rate can be reviewed for highly qualified candidates.

• Employee Medical coverage (Kaiser) is 100% covered by the organization.
• Additional Benefits: vision, dental, health, Roth IRA.
• PTO: Thirty Five (32) days off per year which include: Ten (10) scheduled paid holidays. Vacation Days: Ten (10) vacation days during the first three years. Twenty (20) days between three to five years. Thirty (30) days after 5 years
• Office Closure: One (1) week during Summer Closure. Two (2) weeks during Winter Closure after a year of employment.

Street Level Health Project (SLHP) is an equal opportunity and affirmative action employer, and does not discriminate on the basis of race, color, religion, sex, sexual orientation, ancestry, national origin, marital status, age, disability, gender, identity, HIV status and any other characteristic protected by local, state, or federal law, in any of its relationships with employees or employment applicants.

How to apply: Please submit a cover letter detailing related experience and resume to jobs@streetlevelhealthproject.org. Note job title in the email subject. Applications without cover letters will not be considered. This position will remain open until filled.